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Candle Care

Trim your wick 
Trim your wick to approximately ½ cm before every use which:

  • Prevents any black soot - wicks that are too long cannot draw wax all the way up to the top, so the bare wick will start to burn
  • Even with Altruis Living cotton wicks and our natural wax blend, you will see some soot if your wicks start burning themselves
  • Gives your candle a longer burn time
  • Applies to brand new candles that don't necessarily come pre-trimmed
  • We sell a Candle Wick Trimmer & Dipper Tool Set the wick trimmers are are more effective and gentler than scissors or breaking with your fingers

The best way to extinguish your candle is to use a wick dipper or snuffer

  • They are a more effective and gentler way to extinguish candles
  • Safer and easier to put out the flame
  • It prevents wax spray and smoke
  • It prevents the wick being buried in the wax making it hard to light the candle again
  • We sell a Candle Wick Trimmer & Dipper Tool Set

How to use a wick dipper

  • Use the dipper to hook the wick and extinguish the candle in the wax
  • The flame goes out with no smoke or soot
  • Gently ease the wick back up, the wick is then coated in wax and primed for the next lighting

Our Candle Wick Trimmer & Dipper Tool Set is available in our shop.


To avoid getting a tunnel effect on your candle

  • The first burn of your candle is the most important and the wax MUST pool to the edge of the container on the 1st burn
  • Please burn for 2-4 hours depending on the size to ensure you get the correct pooling
  • Wax has a memory - if your candle doesn't burn to the edges, it will start to tunnel and burn unevenly, the next time it won't last as long
  • Keep away from airstreams like air conditioning, vents, windows or fans